THE NATIONAL TRANSPORT AWARDS ENTRY PROCESS HAS CHANGED. ALL CATEGORIES BELOW REMAIN THE SAME. HOWEVER, INSTEAD OF SUBMITTING A 1000 WORD DOCUMENT YOU WILL NEED TO ANSWER 3 QUESTIONS ONLY. YOU CAN VIEW THESE QUESTIONS IN THE RULES SECTION AND ON THE ENTER PAGE WHEN ENTERING.
Please bear this in mind before you start putting any documents together!
1. City-Region Transport Authority of the Year
This category is open to metropolitan transport bodies which cover multiple local authority areas, such as combined authorities, passenger transport executives and sub-national transport bodies. A submission in this category should demonstrate progress and improvement across a range of passenger transport policy areas supported by measurable outcomes. We are looking for evidence that patronage levels are buoyant and satisfaction ratings are improving.
2. Improvements to Bus Services
Submissions for this category should demonstrate how changes to bus services have brought about improvements. An increase in passengers or customer satisfaction ratings are two examples of the ways success could be documented.
3. Excellence in Cycling & Walking
A cycling or walking strategy may form the basis of a submission for this category or an individual scheme, which has brought significant benefits. Increased numbers of people cycling or reduced cycle casualties are two ways that you could document the success of your work. Examples of initiatives for this Award include environmental enhancement schemes, pedestrian schemes or parking and warden policies. Before and after photographs help the Judges with this category.
4. Bus Operator of the Year
This Award is open to all UK and Ireland bus operators. Entries for this Award should outline the range of initiatives that the operator has been involved in to improve services and facilities together with results that have been achieved. Figures on performance, reliability, passenger growth and customer satisfaction would be helpful if included in the submission.
5. Ferry Operator of the Year
This Award is open to ferry operators that run services from ports located in the UK and Ireland. Entries for this Award should outline the range of initiatives that the operator has been involved in to improve services and facilities together with results that have been achieved. Figures on performance, reliability, passenger growth and customer satisfaction would be included in the submission.
6. Road Safety, Traffic Management and Enforcement
This category encompasses all aspects of traffic management and enforcement. Examples of projects that would qualify are road pricing schemes, speed management, road space reallocation projects (for example bus lanes) and parking enforcement schemes. We will be looking for results such as casualty reductions, improved journey reliability, modal shift, or congestion reduction.
7. Airport of the Year
This Award is open to all airports in the UK & Ireland. An entry in this category would provide evidence of excellence or significant improvement in overall performance or provision of facilities over the past 12 months. KPIs and customer satisfaction results will be particularly relevant as evidence of this. We encourage all airports to submit their most recent ASQ scores
Please note: Because of the disparity in size between Heathrow and other UK airports, for the purposes of this category Heathrow terminals will be treated as airports in their own right and will be eligible to enter individually. Heathrow will not be eligible to make a submission as a single unit.
8. Transport Supplier of the Year
Suppliers of equipment and services to the rail, light rail, underground, bus and roads sectors are all eligible to enter this category. Entrants should demonstrate the transport benefits accrued from the use of these products and services e.g. decreased crime levels, increased efficiencies, better integration, improved reliability etc. It may be that you have innovatively applied existing products and services or introduced a new product or service that has traditionally been used outside the transport sector.
9. Construction and Engineering Project of the Year
Entries must demonstrate that the project was remarkable in one or more of the following areas: (a) scale or ambition; (b) technical innovation; (c) in making a demonstrable improvement to the operation of the infrastructure network of which they form part, either locally, regionally or nationally and (d) in being completed within cost and budget. Appropriate figures and statistics must be included.
For large projects consisting of a number of phases, entries may be submitted at the end of an individual phase as well as on completion of the whole project.
10. Contribution to Sustainable Transport
A submission in this category should demonstrate how your organisation has implemented policies to reduce its impact on the environment (for example reduced carbon footprint), supported by clear results. The types of projects that would qualify for this category include the use of alternative vehicle fuels and technologies or freight practices which have resulted in mileage and/or emissions reductions.
11. Most Innovative Transport Project of the Year
Projects entered for this Award need to stand out as being that bit different - it could be a project that is the first of its kind, or a project that has been done before but has been approached differently with noted success.
12. Excellence in Technology
This category is open to any organisation using new technologies to assist in the transport planning or running of transport operations. Again we need to see evidence that the project has brought about good results, demonstrated benefits to users and or efficiencies throughout the operation.
13. Transport Team/Partnership of the Year
A submission in this category should demonstrate how effective team work has brought improvements to transport services or facilities. We will be looking for evidence of the way the team work has enhanced the service you provide or
projects you deliver.
14. Excellence in Travel Information and Marketing
This category covers all areas of transport marketing including information, promotion and travel planning. We will be looking for statistical or anecdotal evidence that the approach that you have adopted is working as planned.
15. Apprenticeship Champion of the Year
The Apprenticeship Champion of the Year focuses on organisations that can demonstrate their commitment and contribution to apprentice training and the success that apprenticeships have brought to their business. Judges will look at the number of traineeship places currently on offer, evidence of progression of individual apprentices, retention rates, highlights of the apprenticeship programme over the last 12 months and future plans.
16. Frontline Employee of the Year
We're looking for nominations for this award for a frontline member of staff (for example, school crossing patrols, bus drivers, highways inspectors, receptionists) who has gone beyond the call of duty in their role and delivered a better service as a result. The nominee will have demonstrated a real commitment to their service and your nomination will need to outline briefly what they have done to deserve this award, supported with statistical or anecdotal evidence. Supporting letters are useful in this category.
PLEASE NOTE - YOU MUST ENTER THIS CATEGORY IN THE SAME WAY AS ANY OTHER - ANSWERING THE 3 QUESTIONS TO THE BEST OF YOUR ABILITY.
AWARDS NOMINATED BY THE JUDGES
17. Rail Operator of the Year
18. Outstanding Contribution to Transport
19. Lifetime Contribution to Transport