A SMART FUTURE FOR TRANSPORT

26TH MAY 2011

AGENDA

09:00 - 09.45 Registration
09:45 - 09:50 Chairs opening remarks:
Ashwin Kumar, Passenger Director, Passenger Focus
09:50 - 10:10 Keynote Address:
Rt Hon Theresa Villiers MP, Minister of State for Transport
10:10 - 10:20 Q & A
10:20 - 10:40

Smart & integrated ticketing: enabling national vision
Michael Leach, Chief Executive, ITSO

10:40 - 11:00

Where next for London's smart ticketing system?
Shashi Verma, Director of Fares & Ticketing, TfL

11:00 - 11:20

Transport Scotland's 'Smart Ticketing' Concessionary Travel Project
Gordon Hanning, Head of Concessionary Travel & Integrated Ticketing, Transport Scotland

11:20 - 11:35 Q & A
11:35 - 11:55 Refreshment Break
11:55 - 12:15

Greater Manchester's Vision for Smart Ticketing 
David Hytch, Information Systems Director, GMPTE

12:15 - 12:35

Contactless Payment Cards: the Future for Integrated Transport?
Jayne Davidson, Product Manager VISA payWave Transit Solutions, VISA Europe

12:35 - 12:55 Smart media: a standalone driver of growth, or a catalyst for business change?
Dave Lynch, Group IT and Procurement Director, Go-Ahead 
12:55 - 13:10 Q & A
13:10 - 14:00 Lunch
14:00 - 14:05 Afternoon Chair's opening remarks:
Grant Klein, Director - Transport, Detica
14:05 - 14:25 Going down mobile ticketing route - M ticketing 
Mike Woodhouse, Marketing Manager, Arriva
14:25 - 14:45 Intelligent Travel Information: Edinburgh Bus Tracker
Stuart Lowrie, Project Manager, Edinburgh City Council and Gordon Christie, Independent Software Developer
14:45 - 15:00 Q & A
15:05 - 15:20 Refreshments
15:20 - 15:40

Getting Smart through Segmentation
Elaine Rosscraig, Head of Customer Insight, Stagecoach UK Bus

15:40 - 16:00

Using Social Media to promote sustainable transport, engage with customers and achieve behavioural change
Fuad Omar, Sustainable Transport Officer, London Borough of Harrow

16:00 - 16:20

The Success of Smarter Choices
Darren Richards, Executive Head of Planning and Transportation, London Borough of Sutton

16:20 - 16:35

Q & A

16:35 - 16:40

Chair's Closing Remarks